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April 2024 Webinar Series

Join RGS for our leadership webinar series in April 2024!

To be effective and accomplish their own goals, local government leaders must delegate work to others. This requires careful consideration of what work to delegate to what resources. Once work is assigned, it is critical to give meaningful feedback and resolve any performance problems that may surface.

Our webinar series in April 2024, open to all leadership levels, consists of three 90-minute webinars designed to help leaders master this work cycle to accelerate and expand what their teams can accomplish.

  • Webinar 1: Effective Delegation, Wednesday, April 10, 1:00pm – 2:30pm
  • Webinar 2: Giving Powerful Feedback, Wednesday, April 17, 1:00pm – 2:30pm
  • Webinar 3: Resolving Performance Problems, Wednesday, April 24, 1:00pm – 2:30pm.

RGS webinars are not typical “sit and listen” experiences. They are live, instructor-led courses, with multiple opportunities for interaction, asking questions, and getting feedback on individual situations.

Pricing and Registration

Each webinar costs $125. Enjoy a reduced package rate of $300 when you sign up for all three webinars!

For the entire package, click here to register and pay. Click links below to register and pay for individual courses. Contact Yolanda Taylor at or 650.587.7300, ext. 53 for more information.

Webinar 1: Effective Delegation, Wednesday, April 10, 1:00pm – 2:30pm,
game pieces with different arrows of options of where to moveLocal government employees often have to do more with less, in terms of staffing, budgets, and time. Effective delegation helps leaders make the most of those resources. Delegation serves as a critical nexus between time management, employee development, and workforce engagement.

RGS’ Effective Delegation webinar provides an opportunity for leaders and staff to learn how to delegate effectively and/or fine tune existing delegation skills. In this workshop participants:

  • Evaluate their own delegation skills
  • Define effective delegation
  • Discuss benefits and barriers to delegation
  • Learn about successful delegation practices
  • Plan their next delegation

Click here to view informational flyer.

Webinar 2: Delivering Powerful Feedback, Wednesday, April 17, 1:00pm – 2:30pm
image of the word "feedback"One of the most important things leaders do is provide feedback to people that report to them. But leaders often struggle with this task due to apprehension about how feedback will be received.

This course helps leaders re-frame feedback as a powerful tool to deliver information about employee performance and the overall goals of the department and agency. In this course, participants will be able to:

  • Recognize when and how often feedback should be given
  • Utilize a 5-step process for giving constructive feedback
  • Describe specific behaviors or actions and their impact
  • De-charge emotional reactions to feedback
  • Collaboratively discuss and agree upon solutions to improve performance

Click here to view informational flyer.

Webinar 3: Resolving Performance Problems, Wednesday, April 24, 1:00pm – 2:30pm
image of a dart board with people looking at the dartResolving performance issues is a key part of every supervisor’s job, but it can be challenging to know the best way to respond. Performance issues can be caused by variety of factors and often the root cause can be different across employees and situations.

The key is that there is not a “one size fits all” solution. This class provides useful tools to identify the underlying issue and help you set a path to resolve it. Course content includes information to help supervisors:

  • Identify their style of resolving performance issues
  • Assess and identify the cause of performance problems
  • Surface and respond to performance issues in a way that impacts performance
  • Stay focused when the cause of the problem may be a moving target
  • Understand the importance of documentation

Click here to view informational flyer.